Legal

Privacy Policy

Last updated: 1 January 2025

1. Introduction

Pipelytic & Company Ltd ("we", "our", "us") is committed to protecting the privacy of individuals who engage with our services, visit our website, or correspond with us. This policy sets out how we collect, use, store, and protect personal information in compliance with applicable data protection legislation.

2. Information We Collect

We may collect and process the following categories of personal information:

  • Contact information — name, email address, telephone number, and professional title when provided via our contact form or direct correspondence.
  • Usage data — information about how you interact with our website, including pages visited, time spent, and referring URLs, collected via standard web analytics.
  • Communication records — records of correspondence including emails, meeting notes, and enquiries submitted through this site.

3. How We Use Your Information

We use personal information solely for the purposes for which it was collected — including responding to enquiries, delivering agreed services, and sending the Pipelytic & Company Dispatch (where consent has been given). We do not sell, rent, or share your data with third parties for marketing purposes.

4. Data Retention

We retain personal information only for as long as is necessary for the purposes set out in this policy, or as required by applicable law. Contact and enquiry data is retained for a period of three years from the date of last contact, unless a longer retention period is required by legal or regulatory obligations.

5. Your Rights

Under applicable data protection law, you have the right to access, correct, or request deletion of your personal data. You may also withdraw consent for direct communications at any time. To exercise these rights, contact us at privacy@pipelytic.com.

6. Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction. All client engagement data is handled with the highest standards of confidentiality.

7. Contact

For any questions regarding this policy or our data practices, please contact: privacy@pipelytic.com